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Maximizing Carrier Profitability &
Efficiency
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Summary:
Communications Carriers rely upon a variety of Operations Support
Systems (OSS) to run their business. Too often, the data contained
within these OSS databases does not match the 'real world' - the
'As-built' network. This Network Data Mismatch causes a number of
calamities for Carriers. BottomLine Data Solutions (BDS) has developed
a portfolio of OSS Reconciliation Solutions, that can help Carriers
become more efficient and more profitable.
Communications
Carriers rely on a variety of 'back office' Operations Support
Systems (OSS) to manage their business. Some of the most critical
of these OSS (occasionally referred to as Business Support Systems
- or BSS) include Service Provisioning, Network Resource Management,
Billing, Interconnection, and Fixed Asset Management. Carriers
supply Communications Services (voice, data, video, etc.) to their
customers via a massive interconnected network of equipment and
connections. This true network (typically referred to as the 'As-built'
Network) represents the 'Actual Network'. Carriers manage their
'Actual Network' remotely via dependence on the 'Virtual Network'
data contained in the OSS. Unfortunately, for a variety of reasons,
the 'Virtual Network' data in the OSS can suffer from data integrity
woes. Most Communications Companies in the world are constantly
forced to contend with a gap or mismatch that exists between the
'Virtual Network' represented in the back-office OSS and the actual
'As-built' network. We refer to this issue as Network Data
Mismatch. Network Data Mismatch causes a number of calamities
for Carriers, all of which the BDS Solution remedies including:
- Lost
Capacity
- Stranded
Equipment
- Operational
Inefficiencies
- COGS
(leased bandwidth) Overpayments
- Billing
Discrepancies
- Inaccurate
Records/Audit Trail
- Continuous
Redundant Audits
BottomLine Data Solutions (BDS) offers a portfolio of Solutions
that either remedy Network Data Mismatch and/or ensure that Network
Data Mismatch becomes a thing of the past for the Carrier. Leveraging
a proprietary equipment and circuit reconciliation methodology,
while harnessing the power of the BDS CircuitWise Suite™,
Net Sync™
reconciles the "white spaces" existing between the 'Virtual Network'
infrastructure and the true 'As-Built' configuration. Net
Load™allows
Communications Carriers to rapidly and accurately store, export
and load targeted data into their OSS. Net Trak shadows assets from
the time they enter procurement through disposal, and is built upon
scanning and bar code technology. The Net Trak™Solution
and related process controls give Carriers everything they
need to reduce the incidence of expensive and capital-intensive
assets slipping through the cracks. Finally, Tech
View™ provides Field Technicians with an abundance
of valuable data commonly only viewable in the central OSS. At their
fingertips in the field, Techs can observe rack face drawings, sales
orders, CLR/DLR's, engineering install orders and much more; they
can even efficiently present and return "red lines" thereby patching
the broken feedback loop (the most common cause of OSS data contamination).
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