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Maximizing Carrier Profitability & Efficiency

Page Summary: Carriers invest in a BDS Solution to obtain a wealth of information pertaining to recovery of lost revenue, identification of unnecessary costs, and locating operational inefficiencies. This information is captured in eleven categories of exception reports - reports that tell the user exactly what needs to be fixed and where. No more sifting through piles of data to arrive at the data exceptions. The BDS Solution reconciliation engine does the work for you.

When asked by customers and partners what the most critical component of our technology offerings is, the answer always seems to come as a surprise. At BottomLine Data Solutions (BDS), we are extremely proud of the Solutions we develop, and believe that every Communications Carrier should own one or more of the Solutions that BDS has to offer. However, our Solutions are a means to an end - and that end is highly valuable information largely not available elsewhere.

When all is said and done, the entire BDS Solution Portfolio has been structured for a single purpose - information. Carriers invest in a BDS Solution to obtain a wealth of information - information pertaining to recovering lost revenue, identifying cost savings opportunities, correcting OSS database errors that contribute to rework and lost productivity, and advancing their competitive position. This information is generated via the BDS Reconciliation Engine and is captured on user-friendly, intuitive exception reports.

To produce these reports, data is necessary. Each of the four BottomLine Solutions relies on two forms of data - raw data and audited data. Raw data is data that has been drawn from the Carrier OSS, or other data sources (access database, spreadsheet, homegrown system, hard copy, etc.) and stored in the BDS CircuitWise database for validation purposes. Raw data embodies the OSS perception of how the true network is configured - what we refer to as the Virtual Network. In a perfect world, the Virtual Network will match the Actual Network - commonly it does not. The Virtual Network data is used by Technicians and Analysts to then compare with the true 'As-Built' (either as captured during the course of a field equipment/circuit inventory, or via auto-polling of network elements).

Once the equipment and/or circuit validation exercise is complete, the raw data then becomes audited data. The audited data is also referred to as the 'As-Built' - the true network picture. In some instances, if no discrepancies are noted, raw data and audited data are identical. However, if the BDS Reconciliation Engine compares the data portrayed in the database with that of the "real world" and flags differences - these differences (or exceptions) are captured on Exception Reports.

BDS Exception Reports come embedded with each BDS Solution and fall into 11 distinct categories. The ultimate purpose of each report is to provide the user with the detailed information needed to know exactly what to fix, and where:

Equipment Catalog: Comprehensive analysis of catalog exceptions, identify obsolete catalog items, and general parts catalog tracking
Provisioned Equipment: Review existing configurations and changes to installed equipment under a variety of scenarios including Add, Delete, and Modify data produced during field data collection
Network Ports: Network equipment port analysis - evaluate discrepancies between port type, port status, speed, and more
Analyze Circuits: Analysis of circuit discrepancies at a variety of levels, by site, by speed, by customer and more
Analyze Cross-Connects: Analyze tie cable, hardwire, software, and jumper discrepancies
Analyze Customers: Data derived by reports contained in other categories, however consolidated by customer account
Billing Account Data: Reveals customer billing discrepancies such as customers not being billed, customers on incorrect billing cycle, customers billed at incorrect rate, and so forth
Analyze Suppliers: Manage a variety of supplier categories by site and between sites
Leased Line Data (COGS): Displays leased lines (offnet) circuits that differ in status in the OSS and BSS versus the true 'as-built'; detailed information to stop unnecessary lease circuit payments and recover LEC overpayments
Audit Reports: Detailed presentation of deltas (differences) between raw (OSS) and audited (true) equipment data by site, down to the card and port
Equipment Layout: Tree and visual rack representation by network location; eliminates need to maintain separate VISIO and/or AutoCAD images - images automatically produced to scale


Following are five sample reports - examples from five of the eleven reporting categories. To view these reports, simply click on the appropriate link below:

The above sample reports were all produced via the CircuitWise Reporting Engine. However, BDS reports are also compatible with most third-party reporting tools, with custom report writing services available upon request.

 

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